Stay clear of danger
Avoid compromised roof areas, wet electrical zones, and climbing onto a damaged surface.
Wind · hail · falling debris · snow
After the weather moves through, get a clear look at the roof.
Inspect visible damage, stop active water entry, document conditions, and choose a repair or replacement scope based on evidence.
The first four moves
Protect safety, property, and the facts.
Limit further damage
Use temporary protection only when it can be installed safely.
Document conditions
Photograph visible damage and keep notes about timing and interior symptoms.
Get the roof inspected
Compare repair and replacement based on the actual extent of damage.
Storm-response scope
From urgent leak to permanent repair.
Wind damage
Hail impacts
Fallen debris
Active leaks
Claim documentation
Roof snow removal
Keep people away from unsafe areas, prevent further water entry only when it is safe, photograph visible conditions from the ground, and arrange a professional inspection.
Vertex can document visible damage and provide a construction scope, but coverage decisions belong to the insurance carrier and policy.
No. The age, cause, extent, deductible, repair cost, and policy terms all matter. Start with evidence and the actual roof condition.
Vertex lists roof snow removal among its services. Availability depends on conditions, access, safety, and scheduling.